Terms of Service

Effective Date: June 2026

Welcome to Milli Rentals LLC. By accessing our website, booking a vehicle, enrolling in SMS communications, or using any of our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. SMS Messaging Terms

You can cancel the SMS service at any time. Simply text “STOP” to 888-896-4876. After sending the SMS message “STOP,” we will send a confirmation message indicating that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you would like to rejoin, simply sign up again as you did the first time, and we will resume sending SMS messages to you.

If you experience issues with our messaging program, reply with the keyword HELP for more assistance or contact us directly at 888-896-4876.

Carriers are not responsible for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. For questions regarding your text or data plan, please contact your wireless provider.

For information about how we collect and use your data, please review our Privacy Policy.

2. Eligibility

By using our services, you confirm that:

  • You are at least 21 years old (or the minimum legal driving age required by applicable law).

  • You possess a valid driver’s license.

  • You have valid payment authorization.

Milli Rentals LLC reserves the right to refuse service to any individual at its sole discretion.

3. Services Provided

Milli Rentals LLC provides vehicle rental services, including long-term and extended rental options. All rentals are subject to vehicle availability, verification, and approval.

4. Reservations & Payments

All reservations require payment through approved methods, including cash, a valid credit card, or a valid debit card where accepted.

By submitting payment, you authorize Milli Rentals LLC to charge your payment method for:

  • Rental fees

  • Security deposits

  • Additional charges described in these Terms

Prices, fees, and rental rates are subject to change without prior notice.

5. Cancellations & Refunds

  • All payments are non-refundable unless otherwise stated in writing.

  • Failure to appear at the scheduled rental time may result in the full rental charge.

  • Early vehicle returns do not guarantee partial or prorated refunds.

6. Rental Agreement

All customers must sign a separate Rental Agreement before receiving a vehicle.

The Rental Agreement governs:

  • Vehicle usage

  • Liability obligations

  • Damage responsibility

  • Fees, penalties, and additional terms

In the event of any conflict between these Terms of Service and the Rental Agreement, the Rental Agreement shall control.

7. Additional Charges

You agree to pay all additional costs incurred during or after the rental period, including but not limited to:

  • Late return fees

  • Fuel replacement charges

  • Cleaning fees

  • Traffic citations, tolls, parking tickets, and violations

  • Damage to or loss of the vehicle

  • Administrative and processing fees

These charges may be assessed and charged after the rental period has ended.

8. Prohibited Use

You may not:

  • Use the vehicle for any illegal purpose.

  • Permit unauthorized individuals to operate the vehicle.

  • Use the vehicle for rideshare, delivery, or commercial purposes unless expressly approved by Milli Rentals LLC.

  • Operate the vehicle while under the influence of drugs, alcohol, or any impairing substance.

Violation of these restrictions may result in immediate termination of the rental agreement and additional fees or legal action.

9. Liability & Damages

You are fully responsible for:

  • Any damage to the rented vehicle during the rental period.

  • Any injury, loss, or property damage arising from your use of the vehicle.

Milli Rentals LLC shall not be liable for:

  • Personal belongings left inside the vehicle.

  • Indirect, incidental, special, or consequential damages.

10. Insurance

Renters must maintain valid insurance coverage or accept approved coverage options offered by Milli Rentals LLC where available.

Failure to maintain proper insurance coverage does not relieve you of financial responsibility for vehicle damage, loss, or liability claims.

11. Chargebacks & Billing Disputes

By using our services, you agree:

  • Not to initiate chargebacks for legitimate charges.

  • To contact Milli Rentals LLC first to resolve any billing concerns.

We reserve the right to provide signed agreements, payment records, rental documents, and supporting evidence to dispute any chargeback claims.

12. Termination

Milli Rentals LLC may suspend or terminate your access to its services at any time due to:

  • Violation of these Terms

  • Fraudulent activity

  • Suspicious or unlawful conduct

  • Misuse of rental vehicles or company services

13. Privacy

Your use of our services is also governed by our Privacy Policy.

We collect, store, and process information necessary for business operations, customer support, legal compliance, and service delivery.

14. Modifications

Milli Rentals LLC reserves the right to update, modify, or replace these Terms of Service at any time without prior notice.

Your continued use of our website or services after any updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions.

Contact Information

Milli Rentals LLC

For questions regarding these Terms of Service, please contact us through the contact information provided on our website.